We are looking forward to meeting you at our upcoming event. Here are some instructions on how to set up and use Zoom if you are attending a Taster Day or an Interview. Make sure that you have tested that you can access the meeting link ahead of the event, that way you will have time to iron out any technical difficulties and get in touch with a member of the Generation team to help if necessary.


  1. Install Zoom using this link here
  2. Have a pair of headphones or the volume of your speaker turned up
  3. Once you have been given the link to a meeting you will see the page below asking you to join via computer audio or phone. We recommend joining the computer audio ONLY, as you can get charged if you join by phone as this will use your mobile data which can be very expensive.


Alternatively, you can use the Zoom mobile app on iOS and Android devices. For help with using the mobile app, visit the Mobile section of the Zoom Help Center.

We strongly recommend you join all meetings and webinars over WiFi – you will have the best viewing experience, it’ll be more reliable and you won’t use up all of your mobile data which can be very expensive. Please note that Generation will not be able to cover this bill if you join over 2g/3g/4g/5g.


Once you are in the Zoom window, move your mouse to the bottom of the screen to see the Zoom menu bar. The menu bar will look slightly different depending on whether you are the host of a meeting or whether you are a participant. You can mute/unmute your microphone or stop/start your video at any time using the first two buttons. The small grey ^ next to the microphone and video buttons will display further audio and video settings if you are having technical difficulties.


In a Zoom Taster Day, no one will be able to hear you or see your camera. In a webinar, you can interact with the host and speakers by raising your hand, typing in the chatbox, or typing in the Q&A box. These icons will be available for you to use in the Zoom menu bar at the bottom of the page.

Raise your hand

  1. Click the Raise Hand button at any time to indicate to the host and speakers that you have a question
  2. To lower your hand, click the Lower Hand button

Send messages with chat

Chat is a feature that is controlled by the webinar host. In order to start chatting:

  1. Click the chat button to open the chat panel
  2. Type your message in the text box at the bottom of your panel and press enter to send your message.

Ask Questions with Q&A

If enabled by the host, you can ask questions to the host and speakers using the Q&A feature. The host may choose to respond to you privately or send your question and answer to everyone in the webinar.

  1. Click the Q&A button to open the window
  2. Type your question in the text field
  3. If you want your question to be anonymous, check the Send Anonymously checkbox and click Send

Leave the Meeting or Webinar

Once your meeting is over you can leave by doing either of the two actions below:

  1. Click the X in the upper right corner of the window to exit the meeting
  2. Click the Leave Meeting/End button ont he bottom right corner of your screen


  1. Once you have logged into the meeting please rename yourself to your full name so that we can identify you correctly
  2. Pop on your camera – we are looking forward to meeting you

If you have any questions about the above, please get in touch with the relevant team.